I was accepted without appointment as it was emergency. Work was done quickly but properly. I enjoyed coffee and water in waiting area. Everyone was nice and helpful.
I've been impressed every time I've gone in to Freeman Mazda for service. I don't know of any team that is more friendly or welcoming, making the process as stress-free as possible. Michael Woolley helped me on this trip, and he did a great job of keeping me informed every step of the way. He really went out of his way to make me feel comfortable and confident in the work that was being done. I wouldn't go anywhere else!
I was very pleased with the car buying experience. Our sales person (Stephanie Foreman) was friendly and knowledgeable and not at all high-pressure. She found us the exact vehicle we wanted and had it ready at the dealership when we arrived. We were well treated by everyone.
Terri did everything she could to make my second service trip there this month less of a pain. I appreciate the way she made me feel like I was important.
Great experience. Cliff Legrande is my service advisor. Great guy who is knowledgeable and helpful. Took care of my car and answered all my questions. Had my 10,000 Mile Service and was out quickly....and they washed my car too! Thank You.
Purchased a new 2018 CX-5 from Freeman and my salesperson, Stephanie, could not have done a better job. I really enjoyed dealing with her and I'd buy another car from her in a heartbeat if I needed to. I did not enjoy the finance office experience with the high pressure extended warranty/gap insurance push. You know, make people aware of what's available and if they decline, move on instead of trying to make them feel stupid for not buying in. The guy I dealt with would say "no pressure", but then talked to me like I was some kind of idiot for not buying the goddamn gap insurance that I didn't need. Anyway, hated that part of it. All 4 stars are for Stephanie!
Made my apptmnt over the phone, and was taken right away as promised. They had me out of there in 45 Min, and with a freshly washed vehicle to boot !
Excellent service, I came in with coupons and the employees were very helpful in helping me use them and get the best deal possible. My only complaint was that service for an oil change and state inspection took about 90 minutes.
Leave Us A Review