I meant to write this review a while back, but I am so grateful to Zia Zaidi to sell my first car to me! I loved the Mazda CX-5 when I saw it, and when I came across the Carbon Edition at the Freeman Mazda of Irving I knew that was the car for me. Mr. Zaidi made the process so much easier and was so thoughtful in explaining the car and controls to me. He was kind and a great salesperson to my family and I! Thank you!

The only Soul Red CX-50 TPP in the area, and Randall took care of me despite some damage to the car in transit to the dealer. I had to bring the car back for some body shop work, and Randall made sure that was easy for me as well. The only thing that was missed was the navigation SD card that was supposed to be included with the car purchase, but Randall got one for me right away when I came into the dealer to ask about the navigation and sign recognition functions. Overall, a good experience with Freeman Mazda and looking forward to a good service experience.

Great service, fair prices. They provide a video of the pertinent areas of the car as reviewed by the technician. They top it off with a free car wash.

Every experience is friendly and service work is performed efficiently. I highly recommend buying a vehicle and servicing it with Freeman Mazda!

Everyone was very friendly and made us feel at home and important. They made a special effort to make sure we could take a test drive even though it was almost closing time.

Good experience! They were very patient when I was considering some last minute changes that would cause them additional work. They really wanted me to feel happy about the purchase. My sales person Otis Nelson was very helpful all the way through. Glad I could work with him.

As always the service team took care of me and my needs perfectly. Beyond the normal scheduled maintenance they also installed a 3-camera dashcam for me (way beyond my skill set) for what I considered a very reasonable price.

The staff is courteous and respectful. The whole experience was pleasant. Highly recommended Will shop again there

Nice experience buying car there.would come back again. I love my car so much

The service department is excellent. They know their business. They are efficient and immediately respond to any unexpected issues. I've been using them for 20 years.

Always a pleasant experience! So grateful for this team and the way they care for me and my vehicle.

No hassle, honest & dedicated salesman Doyle sold me my old Hyundai I had to lay to rest 16 years ago. Freeman Mazda of Irving is still outstanding in customer service, thus far!

The service was excellent and I really appreciate the transparency in the process as well as the accommodations in the service center. WiFi, coffee, water, and the car wash give this an edge over getting my car serviced elsewhere.

The staff are like no other! They make me feel family! Cade always greets me at my door, with the biggest smile and uses my name! :) Ms Terry always takes the time to say hi to me and I recently learned gives the best hugs! They always have a nice loner car that makes me consider an upgrade! The facility is clean and inviting! Bryan, Sal, Shane, and Angela always go out if their way to make me feel special when they’re helping me with my work order! They are a family and they make you feel like you just got home for dinner! Love and appreciate them all!

BEST AS ALWAYS!! Terri and Angela were wonderful. I love Joshua's video updates.Great service.

They are very nice, i love the video updates after and they are very clean!

Process was quick and thorough. sales and Finance team were exceptional! Car was pristine and gassed up and ready for me

This was such an easy process this time around. Stephanie was wonderful in my vehicle procurement process. Since this vehicle was on order she kept me informed all along the way. Everyone at Freeman was great that i worked with. Only took about two hours to get everything done.

This was about as perfect as a car buying experience can be. I had made a deal with another area dealer for the same car, but it arrived at that dealership with transit damage, and they didn't offer to even repair the damage. I then located the same model and color car at Freeman and reached out to Randle in sales to see if they could match the other dealer's price. He assured me he could and we agreed to meet on Saturday. When we got there the car was cleaned up and on the front row ready to test drive. After a brief drive we were satisfied with the car and arranged for the deal to be completed. We then worked with Rodney in financing, who was also super nice and friendly. It is obvious that both Randle and Rodney are very experienced in the car business, and both were zero pressure and really just a pleasure to work with. I would recommend this dealership, based on our experience, to anybody looking for a new Mazda, or Hyundai for that matter. It was the best car purchase I have ever been part of, and I have purchased many, many cars in my lifetime.

Best experience ever, happy to be a Mazda Owner!! Might just upgrade! great experience! A

Great service, friendly representatives; Bryan did a very good job with my car video. My car had hail damage and the repair crew gave me an estimate the same day my car was there for service. Thank you all.

Excellent speedy service, great video of service preformed on my cx30 explaining all done during visit.

Was greeted by a gentleman as soon as I exited my vehicle. Went in to meet Herman, who I had talked to prior to my arrival. He greeted me with a smile and shook my hand. He was so respectful, professional and kind. Herman explained to me the all I needed to know about my new Genesis GV70. I will definitely look to Freeman Mazda in the future for any of my vehicle needs. It was such a smooth process. Rodney King in the finance department was also a pleasure to work with.

Always explains everything very well and work is performed in a timely manner. Definitely a service center I can count on

Wonderful experience the employees were very helpful and worked as a team My husband and I talked about that on the way home how they interacted with us and each other