This is my second experience with the dealership and both times have been great. Would definitely recommend.

Stephanie was amazing, got us in and out. The entire process was a breeze. I highly recommend.

We’re informative and easy to deal with, no pressure. They answered all questions and concerns in a timely professional manner

First service on my new CX-5. Overall experience was excellent. I was greeted immediately, and had the oil change, inspection and wash done in no time flat.

My 20 year old daughter drives this car and I never have to worry when she takes it in for service. I know they will take care of her and not take advantage. Great team!

Bret Combs went above and beyond and thought outside the box, even got better financing!

Good location, friendly staff, excellent service. Good job! Thanks a lot ...I will be back.

Two hours drive is ALWAYS WORTHWHILE to get our car serviced here. Terri is just AMAZING!!! Every time she goes above and beyond to take care of our car. Josh, the mechanic, is knowledgeable and does a great job. Salvador and Shane are also very helpful. Terry, Josh, Salvador and Shane ALWAYS EXCEED OUR ALREADY HIGH EXPECTATIONS!!! Our new car is going to be a Mazda, just because we trust that when we bring our car here is always taken care of. They truly take care of us! PS. Everybody at this place is jus INCREDIBLE!

Two hours drive is ALWAYS WORTHWHILE to get our car serviced here. Terri is just AMAZING!!! Every time she goes above and beyond to take care of our car. Josh, the mechanic, is knowledgeable and does a great job. Salvador and Shane are also very helpful. Terry, Josh, Salvador and Shane ALWAYS EXCEED OUR ALREADY HIGH EXPECTATIONS!!! Our new car is going to be a Mazda, just because we trust that when we bring our car here is always taken care of. They truly take care of us! PS. Everybody at this place is jus INCREDIBLE!

This is the best Mazda dealership in the metroplex. The service department is amazing too! Terry and Angela are always very nice and Joshua makes sure our Mazdas all function at their best.

Always super friendly and helpful. Got to the root of the problem and fixed same day.

This review is for Freeman Genesis. Great pre purchase experience. Sandy called us frequently to inform us of availability. Sandy found us the perfect vehicle. We drove from Houston to Irving to get the vehicle. The purchasing process was so pleasant we would gladly drive 4 hrs again on our next vehicle purchase. Rodney showed us our "additional warranty options" but with no pressure, just facts. Overall I would give this Genesis purchase experience a 12 out of 10.

Service Advisor Shane was very courteous and professional and communicated all pertinent information as the service progressed.

Beside the scheduled service, the mechanic (Josh?) brought to light an issue I've heard on my car for few months now and said it was strongly recommended I get ball and socket fixed since that's what caused the pop noise and car feels like new again with the services done - very thankful for him!

The dealers at this location truly made my experience a great one! They answered all of my questions and helped me get the car of my dreams.

Salvador Torres was very helpful, efficient, friendly and professional. I appreciate all the help and communications he provided.

I had an amazing experience at the Dealership and Kudos to Herman Mansel for making sure we got the perfect car for our family. Herman was with all through the entire process and his professionalism was amazing.

I been with Mazda for 5 years and I have been always happy with the service I received every time. All team members are great. Manager is very dedicated to the service level they have. I always recommend it.

Alex is the best! Additionally, the service crew where exceptional and welcoming! Also Snack Bar!

Really helpful group with great facilities and service. This is our third lease with Freeman Mazda.

Only dealership I've had both vehicles serviced for 20 years. Freeman Mazda Service has my complete trust!

I love coming to this dealership to get my car service. Must of my friends and family hate going to get oil changes for their cars. I on the other hand, look forward to it. Shane, salvador and Terri always make my day with their exceptional costumer service and positive vibes. I love the waiting area, confortable chairs, well condionated and one of the best cappuccino makers. Overall everything and everyone are amazing at this location.

Great service and a cool video that featured my car. I will take my Mazda back

Great customer service Starting with Teri's warm welcome! Followed by Shane settling me into the waiting room & his updates on the progress of my service. Rt to my sendoff with a smiling Teri rt there! Thank you so!!

As always, my experience at the service department was exceptional. My service advisor, Angela Engel, always takes great care of me. I greatly appreciate her communication. Also, the service videos are a welcome feature to the service. The entire service staff makes my wife and I feel like family.